Administrative Assistant Job Description Template (2026)

A copy-ready template, an honest look at the daily work, U.S. pay benchmarks and what to ask in the first interview.

This administrative assistant job description is yours to copy, edit and post. It lists concrete office duties (calendars, records, invoices, visitor desk, supply orders) instead of vague "supports the team" filler, so applicants can see the actual job. After the template you'll find what the role looks like day to day, 2025 U.S. pay data from O*NET, sample interview questions and tips for a post that gets better applicants.

Administrative assistant job description template

Job title: Administrative Assistant [or Office Assistant / Administrative Coordinator]

Location: [City, State / On-site / Hybrid, X days a week in office]

Reports to: [Office Manager / Department Director / Operations Manager]

About [Company]

[One or two sentences about your company and mission.]

About the role

We're looking for an administrative assistant to keep our [department / office of X people] running smoothly. You'll manage shared calendars, keep records accurate, process routine paperwork and be a friendly first contact for visitors and callers. In your first 60 days, you'll take over [meeting scheduling for the leadership team / our vendor invoice log / the front desk] and build a simple checklist so nothing slips through when someone is out.

What you'll do

  • Schedule and confirm meetings, interviews and appointments in [Google Workspace / Microsoft Outlook], and resolve double bookings before they happen.
  • Answer the main phone line and shared inbox, route requests to the right person, and reply to routine questions within [one business day].
  • Prepare documents, letters, slide decks and spreadsheets in [Microsoft Office / Google Docs and Sheets], and proofread them before they go out.
  • Keep paper and electronic files organized in [SharePoint / Google Drive / our records system], following our naming and retention rules.
  • Enter and update information in [our CRM / HR system / database] so reports pull clean data.
  • Process [vendor invoices, expense reports, purchase orders] and track them until they're paid or approved.
  • Order office supplies within a [monthly budget of $X], and arrange repairs for printers, phones and other equipment.
  • Greet visitors, issue badges and set up meeting rooms, including catering for [team meetings / client visits].
  • Take notes at [weekly staff meetings] and send action items to attendees the same day.

What you'll bring

  • [1 to 2+] years in an administrative, office support, front desk or customer-facing role, or equivalent experience.
  • Solid skills in [Microsoft Word, Excel and Outlook / Google Workspace], including mail merges, basic formulas and shared calendars.
  • Clear, correct writing for emails, memos and meeting notes.
  • A track record of managing several deadlines at once without dropping follow-ups.
  • Discretion with confidential information, such as personnel files or financial records.
  • A calm, courteous manner on the phone and in person, including with frustrated callers.

Nice to have

  • Experience with [QuickBooks / an expense tool like Expensify or Concur].
  • Familiarity with [our industry, e.g. healthcare, construction, nonprofit, legal] terminology and paperwork.
  • Spanish or another language spoken by [our customers / our community].
  • Experience planning small events or coordinating travel.

Pay and benefits

[Salary range, e.g. $X to $Y per year or $X to $Y per hour, based on experience and location]. [Overtime eligibility, if any.] [Health, dental and vision coverage, retirement plan, paid time off, commuter or parking benefits.]

How we hire

We keep it to [three] steps. First, a [20]-minute structured interview where every candidate answers the same questions about organization, communication and tools. Second, a [30]-minute practical exercise, such as sorting a sample inbox and drafting two replies, scored with a rubric we'll describe in advance. Third, a conversation with [your future manager and one teammate]. We aim to decide within [7] business days of your first interview and will keep you updated along the way.

What an administrative assistant does

An administrative assistant's day is a stream of small requests that all need to be right. Morning might mean clearing the shared inbox, confirming three meetings and fixing a room conflict. By lunch they've logged a stack of invoices, ordered toner and updated a client contact list. The afternoon brings a visitor at the front desk, a last-minute slide deck and notes from a staff meeting. O*NET's task list for the occupation reads much the same way: answering phones, greeting visitors, maintaining databases and filing systems, operating office equipment and scheduling appointments.

Admins work with nearly everyone. They take requests from managers, coordinate with finance on invoices and expenses, help HR with onboarding paperwork and deal with outside vendors, couriers and building staff. Good ones become the person everyone asks first.

Company size changes the job. At a startup or small office, one admin may also handle reception, light bookkeeping, IT tickets and event planning, so breadth matters more than polish. At a large company, the role is narrower: supporting one department, working inside formal systems for purchasing and records, and following set procedures. If your role leans toward one senior leader, you are probably hiring an executive assistant instead.

Skills and qualifications

SkillMust-have or nice-to-haveWhy it matters
Calendar and scheduling managementMust-haveMissed or double-booked meetings are the most visible admin mistake.
Microsoft Office or Google WorkspaceMust-have (name your suite)Documents, spreadsheets and email are the core tools of the job.
Written communicationMust-haveAdmins often write on behalf of the team, so errors reflect on everyone.
Organization and follow-throughMust-haveDozens of small tasks a day only work with a reliable tracking habit.
Phone and front-desk courtesyMust-haveThe admin is often the first impression for visitors and callers.
Discretion with confidential recordsMust-havePersonnel, payroll and client files pass through this desk.
Data entry accuracyMust-haveBad entries in a CRM or HR system spread into every report.
Bookkeeping or expense softwareNice-to-haveSpeeds up invoice and expense work in offices without a full finance team.
A second languageNice-to-haveValuable when customers or the community speak it.

Most of these jobs don't need a degree. In O*NET's education survey for this occupation, 50% of respondents said new hires need a high school diploma or equivalent, 22% said an associate's degree and 11% said a bachelor's. No license is required, so a short practical exercise tells you more than credentials do.

Salary

O*NET files this role under Secretaries and Administrative Assistants, Except Legal, Medical, and Executive (43-6014.00). That's a broad group: it includes department secretaries, office assistants and administrative clerks as well as admins. Using 2025 Bureau of Labor Statistics wage data, O*NET shows a U.S. median of $47,540 a year ($22.86 an hour). The 10th percentile is $33,280 and the 90th percentile is $66,350.

Location moves the number a lot. O*NET's California median for the same group is $55,400, so check your state on O*NET's local wage page before you set a range. Then put that range in the post: a growing number of states and cities require pay transparency in job ads, and admin applicants compare pay closely.

Interview questions for administrative assistant candidates

  • "Two directors both want the only free conference room at 10 a.m. tomorrow. What do you do?" Strong candidates check whether either meeting can move or go virtual, ask about priority instead of guessing, and confirm the result in writing with both people.
  • "Walk me through how you keep track of open requests." Look for a real system, like a task list, flagged email folders or a shared tracker, plus a habit of closing the loop with the requester.
  • "A vendor calls angry that an invoice is 45 days late. How do you handle the call?" Good answers stay courteous, take details, check the payment status with finance and give the vendor a specific follow-up time rather than an empty promise.
  • "Tell me about a time you caught a mistake before it went out." Listen for a specific example in STAR form, and for whether they changed something so the mistake wouldn't happen again.
  • "How would you set up a filing structure for a new project folder?" Clear naming rules, dates in a sortable format and access limits for sensitive files show someone who thinks about the next person who searches.

Our full set of administrative assistant interview questions adds more scenarios, red flags and a 1 to 4 scoring rubric. If several people interview each candidate, give everyone the same interview scorecard template so their scores compare.

Writing tips for this role

  • List your actual tools. "Proficient in computers" means nothing. "Outlook calendars, Excel pivot tables and our HR system" tells applicants exactly what they'll use.
  • Be honest about the mix. If the job is 60% front desk and 40% paperwork, say so. Candidates who want a quiet back-office role will self-select out, and you'll avoid early turnover.
  • Include the title variants people search. Candidates look for "administrative assistant," "admin assistant," "office assistant" and "secretary." Use your main title, then mention one alternate in the role summary.
  • Skip the degree requirement unless the work really needs one. Most admins enter the field without a bachelor's, and requiring one filters out experienced people for no gain.
  • Say who they support. "Supports a 12-person engineering team" sets expectations far better than "supports various stakeholders." If the job is mostly running an office, compare with our office manager template.

Screening administrative assistant candidates with AI

Admin postings often draw hundreds of similar resumes. NTRVSTA scores and ranks each one against your job description, then runs a live first-round interview with an AI interviewer, by video avatar or audio only, that candidates can take at any hour. The questions adapt as the conversation goes, and behavioral prompts follow the STAR method, so you hear how someone handled a real scheduling conflict or a difficult caller rather than a rehearsed list of strengths.

The hiring manager gets a score breakdown that covers communication and English proficiency, plus video snippets of key moments and a shareable report before deciding who moves to the practical exercise. To understand what goes into those scores, read how AI interviews are scored.

Questions

What's the difference between an administrative assistant and a secretary?

Today they are mostly the same job under different names. O*NET groups them together as Secretaries and Administrative Assistants. "Secretary" is still common in schools, government and law offices, while most companies now say administrative assistant or office assistant. Use the title your candidates search for, and add the other in the post if your team uses it.

Should an administrative assistant job require a college degree?

Usually not. In O*NET's survey, half of respondents said a high school diploma is the requirement for new hires. Ask for strong writing, organization and software skills instead, and test them with a short work sample. A degree requirement shrinks the pool without telling you much about how someone will run a calendar or an inbox.

What typing speed should I ask for?

Only set a number if the job is heavy on transcription or data entry, and then test it rather than trusting a resume. For most admin roles, accuracy, clear writing and comfort with your tools matter more than raw words per minute.

How is an administrative assistant different from an executive assistant?

An administrative assistant usually supports a team or department with shared tasks like scheduling, records and supplies. An executive assistant supports one or two senior leaders closely, managing their calendar, travel, correspondence and meetings, often with access to confidential information. Pay reflects the difference: O*NET's 2025 medians are $47,540 for administrative assistants and $76,590 for executive assistants.

Want to watch an adaptive AI interview handle an admin first round? Book a 20-minute demo, or try a sample interview on your own. More templates live in our job descriptions library, and our guide on how to write a job description covers the basics for any role.

Sources

NTRVSTA
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